Version 1.0 (2022-01-07)
What data do we collect and process?
How we collect your personal data
We collect your personal data when you sign up for user account or in any other way provide us with your personal data. We also collect your personal data based on your web activity and activity in emails we send to you, including how you use the Site and services and from third party sources.
Data that we process
The categories of personal data we process are the following:
Name and contact details such as your email address,username and other billing information that you have ordered;
Account details, including username/userID;
Browser information, e.g. type and version of browser, any website from which you have been referred, which time zone you visit us from; pages you visit on our website; your IP-address and a rough location estimate based on your IP-address; information about your web activity or your interaction in emails we send to you; information on your use of our services.
There are no call backs from Blockgum Server app , Your server/mobile app does not send any data back to our server, It only connects with RPC/WS nodes of respective blockchain for blocks data and transaction submission.
Even license code is verified offline using Offline License Validation , Using MachineID and MD5(xPub).
Why and how we use your data
We only process 2 information required for License
Machine Id of your Server [ a Unique string for your server : Does not translate back to your server or its IP ]
MD5 of your xPub key , This is non-reversible hash of your xPub Key that we need for Licensing purpose.
Debug Mode : By default off
When you opt for support and Add and enable our Sentry.io DSN information [ Only Our Sentry DNS can work] We get limited log from your server for debugging , using which we can provide support to you. This is Only to be added when you require support from us .
Provide our services
We process your personal data in order to provide you with our services and to communicate with you when administering your account, your purchases, processing your contact information in connection with you accessing our services, invoicing, financial reporting and providing support, training, professional services and general information regarding our services to you. Our processing for the purpose of providing our services is based on our legitimate interest to do so or on your prior consent.
We also use your personal data to communicate with you about our services, to inform you about our terms and conditions and to send you marketing messages. You may opt-out from further marketing messages at any time by using the un-subscription link provided in every marketing message. Our processing for the purpose of direct marketing is based on our legitimate interest to promote our services or on your prior consent.
How we share your personal data?
We do not share your personal data to any of other vendors, Billing details are only shared with Gateway provider while checkout.
Your personal data may be transferred or disclosed to a purchaser or prospective purchaser in the event of a sale, assignment, or other transfer of all or a portion of our business or assets.
For how long do we store your personal data?
We will only store your personal data for as long as necessary for the purposes they were collected and to fulfill our legal duties to store data otherwise, but no longer than permitted by applicable law.
Security measures are made by us to ensure that the personal data we keep is secure. We maintain appropriate safeguards and security standards to protect your personal data against unauthorized access, disclosure or misuse. We also monitor our systems to discover vulnerabilities in order to protect your personal data.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet information and visitor behavior information. When you visit our website and services, we may collect information from you automatically through cookies or similar technology.
Right of access and rectification
You have the right to information regarding which of your personal data we process and to access and rectify such personal data. You may access and amend some of the information we keep on you through your account settings.
Right to erasure
You may request that we erase your personal data without undue delay in the following circumstances:
the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed;
you withdraw your consent on which the processing is based (if applicable) and there is no other legal ground for the processing;
you object to our processing of personal data and we do not have any overriding legitimate grounds for the processing;
the processed personal data is unlawfully processed; or
the processed personal data has to be erased for compliance with legal obligations.
We may deny your request if we are prevented from erasing your personal data by requirements set out in applicable laws and regulations or if they are needed for the establishment, exercise or defence of legal claims. If we cannot meet your request, we will instead restrict the personal data so they cannot be used for another purpose than the purpose preventing the erasure.
Right to restriction
You have the right to restrict the processing of your personal data in the following circumstances:
you contest the accuracy of the personal data during a period enabling us to verify the accuracy of such data;
the processing is unlawful and you oppose erasure of the personal data and request restriction instead;
the personal data is no longer needed for the purposes of the processing, but are necessary for you for the establishment, exercise or defence of legal claims;
you have objected to the processing of the personal data pending the verification whether our legitimate grounds for our processing override your interests, rights and freedoms.
Right to object
You have the general right to object to our processing of your personal data when it is based on our legitimate interest. If you object and we believe that we may still process your personal data, we must demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
Your personal data will not be processed for purposes related to direct marketing if you oppose such processing.
via email: support -- at --blockgum.com
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